ChooseVA

The ChooseVA “Get the Benefits You’ve Earned” campaign was a large-scale, high-impact initiative that reached over 16 million veterans nationwide. By seamlessly integrating traditional advertising with cutting-edge digital strategies, we created a powerful platform to connect veterans with essential VA resources.

  • Strategy

    Campaign, Brand, Visual, Content

  • Design

    Brand Identity, Graphic Design, Web Design, Motion Design, Illustration

  • Client

    Department of Veterans Affairs

TL;DR

Outcomes

We developed a large-scale. high-impact, omnichannel campaign that reached over 16 million veterans across print, outdoor, digital, and social media. Designed customized visual systems and interactive frameworks tailored to 4 distinct audience segments and campaign goals. Pioneered a digital-first approach leveraging emerging channels like customizable HTML5 ads, geotargeted social content, and streaming video partnerships.

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increased engagement

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Award Winner

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Digital Impressions

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site traffic lift

Challenge
Challenge

Increase awareness and drive adoption of valuable services VA provides to Veterans.

Despite the VA offering a wide range of resources and benefits, many veterans remained unaware or did not utilize these services. This was often due to uncertainties around eligibility requirements or a feeling of being undeserving. The ChooseVA campaign was launched to directly address these issues by:

  1. Highlighting the VA’s core offerings and making veterans aware of what’s available
  2. Attracting talented individuals to future employment opportunities
  3. Retaining the VA’s top personnel and veteran employees

Our “Voices of Valor” approach places authentic veteran experiences at the forefront, building trust through shared stories of service and resilience. Guided by our “Digital Empathy” design philosophy, we create meaningful, multi-channel touchpoints that resonate with veterans’ experiences and preferences.

Content Development

Create targeted, engaging materials that connect with veterans personally, emphasizing emotional resonance while providing details on VA resources and benefits.

Brand Strategy

Develop a cohesive identity rooted in military values of honor, duty, and camaraderie.

Design

Utilize a bold aesthetic with strong colors, typography, and authentic imagery to create visually impactful materials that capture attention and honor veterans.

Video Production

Produce compelling visual narratives highlighting veterans’ stories and VA offerings, aiming for emotional impact through authentic storytelling.

Digital-First Approach

Pioneer innovative outreach through interactive HTML5 ads, geo-targeted social campaigns, and immersive mobile experiences.

Approach

Bringing fresh perspectives to uniquely connect with Veterans from the start

Core Values

Veterans have unique preferences in branding that reflect their values and experiences. Our approach honors these preferences by incorporating elements that resonate deeply with the military community.

Targeted Multi-Media

Pioneering
Multi-Channel
Engagement

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Our innovative approach leveraged cutting-edge multimedia tactics to raise visibility and foster genuine connections with the armed services community. By developing authentic, impactful assets with strategic storytelling at their core, we created a modern, digitally-driven campaign that resonated deeply with veteran audiences.

The ChooseVA message was amplified by combining veteran stories with VA service information through highly visible large-format print design. Federal advertisements were strategically placed in high-traffic locations tailored to reach the target veteran audience.

Environmental & Out-of-Home (OOH)

Advertising and
Out-Of-Home

The campaign leveraged social media design and paid advertising on Facebook, Instagram, and other platforms, complemented by high-impact video ads and interactive HTML5 banner ads. This multi-pronged digital approach delivered over 2.7 billion impressions to key veteran demographics through strategic social posts, cutting-edge video content, and multimedia ads that efficiently promoted ChooseVA offerings.

Social & Digital Advertising

Putting a focus
on the way Veterans
think of mobile experience.

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Performance

Outcomes
for fast loading.

We developed a large-scale. high-impact, omnichannel campaign that reached over 16 million veterans across print, outdoor, digital, and social media. Designed customized visual systems and interactive frameworks tailored to 4 distinct audience segments and campaign goals. Pioneered a digital-first approach leveraging emerging channels like customizable HTML5 ads, geotargeted social content, and streaming video partnerships.

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A Grade

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PageSpeedscore

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A Grade

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YSlow
score

Ohio 3.0 includes much smaller CSS
and JS files in the package.

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Less CSS and
JS code files

Bold, strategic creative storytelling built trust and connection by ensuring veterans felt seen, heard and supported through relatable, impactful content distributed across social, web, and community platforms. Continuous feedback was incorporated to improve effectiveness.

Film + Video

Increased visibility through bold + strategic creative storytelling

Choose aVA Home Loans

Awards

6x Gold Awards
1x Honorable Mention

3x Gold Awards

Credits

Art Direction

Shakir Babb
Creative Director

Production

Ben P.
Sr. Designer & Illustrator

Jane P.
Creative Designer

Desmond J.
Creative Designer

Production

Daria J.
Motion Designer

Rob H.
Motion Designer

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